Accessibility Statement

At Judy Living, we are committed to making our online store accessible and easy to use for as many visitors as possible, regardless of ability, device, or assistive technology.

We believe everyone should be able to browse our products, place an order, and contact our customer service team without unnecessary barriers. Accessibility is an ongoing effort, and we continue to review and improve our website over time.

Accessibility Standards

We aim to follow generally recognized accessibility best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

These guidelines are designed to improve the accessibility and usability of websites for people with disabilities, including visitors who use:

  • Screen readers

  • Keyboard-only navigation

  • Screen magnification

  • Voice recognition software

  • Other assistive technologies

While we work toward improving accessibility across our website, some content or features may not yet fully meet every accessibility standard.

Measures We Take to Support Accessibility

We consider accessibility when creating, reviewing, and updating our website.

Our efforts may include:

  • Alternative text for images to help visitors using screen readers understand important visual content.

  • Readable text and appropriate contrast to improve visibility for visitors with low vision or color-vision differences.

  • Keyboard accessibility so important website functions can be accessed without relying exclusively on a mouse or touchscreen.

  • Clear page structure using logical headings, labels, and navigation.

  • Descriptive links and buttons so their purpose can be understood more easily.

  • Accessible forms with clear labels and instructions where possible.

  • Scalable content so visitors can enlarge text using supported browser or device features.

  • Clear and straightforward language throughout important customer-facing pages and policies.

We aim to apply these practices across product pages, navigation, shopping cart functions, forms, and other areas of the storefront.

Ongoing Improvements

Accessibility standards, technologies, and best practices continue to evolve.

We periodically review our website and make reasonable improvements when we identify accessibility barriers or receive relevant customer feedback.

New content and website updates are also reviewed with accessibility in mind where reasonably possible.

Third-Party Services

Some parts of our website may rely on third-party platforms, applications, payment providers, or other services that are not fully controlled by Judy Living.

Although we aim to work with services that support accessible experiences, the accessibility of third-party features may depend on those providers.

If you experience an accessibility issue with a third-party feature used through our website, please contact us and we will do our best to assist.

Accessibility Assistance

If you have difficulty accessing information, browsing products, completing an order, or using any feature of our website, please contact us.

We can provide reasonable assistance or help you access information in another format where possible.

Reporting an Accessibility Issue

If you encounter an accessibility barrier on our website, please let us know.

When contacting us, it is helpful to include:

  • The page or feature where you experienced the issue

  • A description of the problem

  • The device or browser you were using

  • The assistive technology you were using, if applicable

This information helps us better understand and investigate the issue.

Contact Us

For accessibility questions, feedback, or assistance, please contact:

Judy Living
5927 Crape Myrtle Lane
Charlotte, North Carolina 28216-1411
United States

Email: contact@judyliving.shop
Phone: +1 980 331 2832
Website: https://judyliving.shop

We appreciate feedback that helps us improve the accessibility and usability of our online store.