Privacy policy

This Privacy Policy explains how Judy Living collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or otherwise use our services.

We are committed to handling your personal information responsibly and transparently.

1. Contact Information

The business responsible for this website and the personal information collected through it is:

Judy Living
5927 Crape Myrtle Lane
Charlotte, North Carolina 28216-1411
United States

Email: contact@judyliving.shop
Phone: +1 980 331 2832
Website: https://judyliving.shop

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.

2. Personal Information We Collect

The information we collect depends on how you interact with our website.

2.1 Information Collected When You Visit Our Website

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages viewed

• Referring website

• Date and time of your visit

• General usage and interaction information

This information helps us maintain the security, performance, and functionality of our website.

2.2 Information Collected When You Place an Order

When you purchase a product from Judy Living, we may collect information including:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order information

• Payment and transaction information

Payment information is processed securely through our authorized payment providers. We do not directly store complete credit or debit card numbers.

Our store may support payment methods including Visa, Mastercard, Maestro, American Express, Discover, Google Pay, and Apple Pay, depending on availability at checkout.

2.3 Information Collected When You Contact Us

When you contact our customer service team, we may collect:

• Your name

• Email address

• Telephone number

• Order number

• Details contained in your message

• Any information you voluntarily provide to us

We use this information to respond to your inquiry and provide customer support.

3. How We Use Personal Information

We may use the information we collect to:

• Process and fulfill orders

• Deliver purchased products

• Process payments and refunds

• Manage returns and exchanges

• Provide customer service

• Communicate with customers about their orders

• Detect and prevent fraud or misuse

• Improve our website and customer experience

• Maintain website security

• Comply with applicable laws and legal obligations

• Send marketing communications where permitted and where appropriate consent has been obtained

We only use personal information for legitimate business purposes or where otherwise permitted by applicable law.

4. Sharing Personal Information

We do not sell your personal information.

We may share personal information with trusted service providers when necessary to operate our business, including:

• Payment processors

• Shipping and delivery providers

• Ecommerce and website hosting providers

• Fraud prevention and security providers

• Analytics and advertising providers, where permitted

• Professional advisers

• Government or regulatory authorities where legally required

Service providers are permitted to process information only as necessary to provide their services or as otherwise allowed by applicable law.

5. Shopify

Our online store is hosted through Shopify.

Shopify provides the ecommerce platform that allows us to sell products and services online and may process certain personal information on our behalf.

Shopify Inc. is headquartered at:

151 O'Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada

Shopify may process customer information in accordance with its own privacy practices and applicable data protection laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate properly and improve your shopping experience.

Cookies may be used for purposes including:

• Remembering items in your shopping cart

• Maintaining secure sessions

• Remembering preferences

• Measuring website traffic and performance

• Preventing fraud

• Analytics

• Advertising and marketing, where permitted

Some cookies are necessary for the operation of the website.

Where required by applicable law, optional analytics or advertising cookies will only be used after obtaining appropriate consent.

You may also control or disable cookies through your browser settings, although doing so may affect some website functionality.

7. Marketing Communications

If you subscribe to our marketing communications, we may use your email address or other contact information to send information about products, promotions, or updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us at:

contact@judyliving.shop

Unsubscribing from marketing communications will not prevent us from sending transactional communications relating to an order or customer service request.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions

• Provide customer support

• Maintain required business and financial records

• Resolve disputes

• Prevent fraud

• Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.

These rights may include the ability to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Request restriction of certain processing

• Request a copy of certain information

• Object to certain types of processing

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

To submit a privacy request, contact us at:

contact@judyliving.shop

We may need to verify your identity before processing certain requests.

11. United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state of residence, these rights may include requesting access, correction, deletion, or information regarding certain uses or disclosures of personal information.

We will process valid privacy requests in accordance with applicable law.

12. Children's Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

13. International Visitors

If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States, Canada, or other countries where our service providers operate.

Where required, appropriate safeguards may be used for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, legal requirements, or privacy practices.

Any updated version will be posted on this website.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact:

Judy Living
5927 Crape Myrtle Lane
Charlotte, North Carolina 28216-1411
United States

Email: contact@judyliving.shop
Phone: +1 980 331 2832
Website: https://judyliving.shop